Frequently Asked Questions (FAQ's)
- I have no idea whatsoever when it comes to creating a banner. What information should I give out so that you would know which type of banner will work for me?
- How many days do I need to wait before claiming my order for a banner?
- How will you receive the files that I want included in the banner?
- How much information about the specifics of the banner do you need from me?
- I like what I hear so far, what should I do next?
- What methods of payment do you have?
- Do you also handle the advertising part of the web banners that you create and design?
- What if I am not satisfied with the end result?
- What if I want to change the size of the banner, will that be considered a revision?
- Do you accept banner designs for adult web sites?
- What if I want to include animation on my web banner design?
- Do you offer discounts for big orders?
- What is the price for custom-made banners?
- How long does it take before I can view the banner?
- How can I get the HTML code for my web banner?
- What is the difference between a static and an animated banner?
- What is a .PSD or a source file?
- If I do not have the link anymore to view a banner that you made for me, can I still have it?
- I have no idea whatsoever when it comes to creating a banner. What information should I give out so that you would know which type of banner will work for me?
If you do not yet have a clear picture of the banner that you would like to have, just provide us with the company logo, if you already have one, as well as the theme of the banner. You can also give us an image or photo that you want to include in the web banner. The most important thing, however, is the customized message or text that needs to be printed or included on the ad itself. - How many days do I need to wait before claiming my order for a banner?
The standard processing time for each web banner to be finished is 3 days. However, the schedule may vary, depending on our current workload. - How will you receive the files that I want included in the banner?
Our unique and efficient ordering process works in such a way that it will be convenient for you to contact us anytime. Upon placing your order, you will receive a welcome kit from yinnpixel.com so that you would know which site to visit when sending us files and additional information about your order for a banner ad. - How much information about the specifics of the banner do you need from me?
We need as much information as you can provide. Our aim in creating and designing a web banner ad is to give our clients what they exactly want. Our creative team of designers will gather as much information as possible, starting from the logo to the images that you want included in the banner, as well as the minute details like the font style, colors and the overall design. - I like what I hear so far, what should I do next?
To place an order, all you have to do is fill out an online form and we will take care of the rest.
Click here to place order!! - What methods of payment do you have?
We accept credit card payments here at yinnpixel.com. We also accept check or bank transfer payments if you reside in Malaysia. - Do you also handle the advertising part of the web banners that you create and design?
No. Although the purpose of web banner is mostly for advertising purposes, we do not handle the advertisement ourselves. Our focus and expertise lie of web banner creation and design. - What if I am not satisfied with the end result?
Most of our clients are extremely satisfied with our initial output. If there are any design revisions to be made, we are more than happy to make the necessary adjustments without charging you an extra fee. If you are not satisfied with the end result after 5th revisions, we will apply the money-back guarantee, but only if you notify us within 48 hours upon delivery. - What if I want to change the size of the banner, will that be considered a revision?
Any changes that you want to make other than the design per se will not be considered a revision. The size of the banner itself is a major change, and it will be considered a separate order if you would like to change the banner size. - Do you accept banner designs for adult web sites?
yinnpixel.com does accept orders for banner design of adult web sites, with certain limitations. - What if I want to include animation on my web banner design?
Most of our clients prefer animation web banners to immediately get the attention of online users. If you prefer a non-animated ad, you can also request for that. - Do you offer discounts for big orders?
Yes. Customer value is important to us, and if you would like to place a large order of different web banners, then we are more than willing to give you discounted packages. - What is the price for custom-made banners?
It still depends on the actual size of the web banner that you would like us to design and create. You can give us the measurements of the custom-sized web banner so that we can send you price quotations. Click here to send your request - How long does it take before I can view the banner?
Usually, it only takes 24 hours for you to view the banner if we have a normal workload.. If there are any modifications, please allow us less than 12 hours for minor modifications. - How can I get the HTML code for my web banner?
yinnpixel.com can help you with writing the HTML code if you already have a host for the web banner that we will design for you. - What is the difference between a static and an animated banner?
An animated banner is a series of moving images to create better visual impact with your web banner ads. On the other hand, a static banner does not contain any moving parts. - What is a .PSD or a source file?
Basically, a .PSD or a source file is a file type which can be opened using Adobe Photoshop so that our clients would have the option of modifying the web banner design should they decide to do so. - If I do not have the link anymore to view a banner that you made for me, can I still have it?
Yes, we will be glad to provide the link for you if you still have the order or purchase number that we issued when you first placed the order.
